While continuing to be recognized as
the agency of choice by our clients we are constantly striving to raise
our quality and service standards.
Accredited Collection Services, Inc.
recognizes that our techniques used in our recovery efforts is as important to our
clients as the dollar amount received.
When we communicate with a debtor we
sell the debtor on paying the debt, we use some of the same
attitudes and techniques sales people would use to sell a product. Our
collectors are professional, assertive and persistent but are also aware
that each debtor is to be treated with respect and dignity.
Our goal is to collect the balance
in full however, if this goal is unobtainable we will help the debtor
with suggestions in finding possible
alternative sources of financing or negotiate a payment arrangement
which would result in the debt being paid in a timely manner.
all conversations with debtors result in the debt being paid and due to
the nature of the business some complaints will occur. Since we are very
sensitive to complaints and work very hard to minimize them, complaints rarely happen. This
contributes to the exceptional trust we maintain with our clients.
Any complaint made against a collector or the company is taken very
serious and will receive immediate attention from our management team.
We recognize the importance of a
strong management team support by skilled employees. We offer a wide
range of classes and seminars designed to give employees more tools they
need to successfully meet the growing demands of their job.